QUALITY POLICY

ETL's quality policy is to continually improve everything we do to ensure that our services and products meet or exceed the expectation of our customers.

Our goal therefore is to create an environment in which every employee is fully committed to the highest standard of personal quality, and that all products and services supplied by ETL shall be fully capable of meeting all the customer's requirements.

The overall requirements of ETL's Quality Management System are in accordance with AS9100, IPC 610/620 and ISO 9001.  The Management Team shall review this system twice per year in order that its effectiveness may be continually improved.

Our aims and goals are contained in our Business Plan and Quality Management System.  These are measurable objectives, which are communicated to the employees via regular briefing meetings.

Our service credibility has produced confidence within our customers and, although we are always looking for ways to improve and develop our service, repeat business is a key aspect of our trading.

The Management Team will review this policy on an annual basis to ensure that it continues to reflect the aims and objectives of the Company.